1

Call Us

We schedule a free evaluation of your care needs at your convenience and as soon as possible.

Your evaluation is at no cost or obligation to you with you and others of your family – including the family member who would be receiving our care services. Depending on your needs, we can schedule an evaluation within an hour or so of your call if necessary.

2

In-Person Care Needs Evaluation 

We assess your care needs wherever you’re residing, be it at home, hospital, or care center.

We come to you and conduct a free in-home evaluation to determine your individual care needs, desires, and preferences. This visit allows us to gather important information about the recipient’s needs of assistance with their activities of daily living, ambulation, how they function cognitively, and their daily routine. We also answer your questions and help you understand how Family Home Care can help.

3

Plan of Care

We create a customized personal care plan, and schedule frequency and amount of care services.

Together, we develop a customized plan of care for you or your loved one that works for you and meets your care needs. This care plan includes:

• Preferences and Daily Routines

  We help create or uphold established daily routines and preferences.

• Assistance Needs & Requirements

  We determine the level of care and variety of services that will best address your needs & requirements. This includes assistance with activities of daily living, ambulation, meal prep, light housekeeping, assistance with maintaining your household, etc.

• Health Care Appointments and Medication

  We can assist with doctors’ visits and help with medication reminders.

• Home Safety Check

  As part of our Care Needs Evaluation we assess the home for potential safety concerns to ensure our clients and caregivers can enjoy their quality care services without danger of potential accidents or injury.

• Frequency of Care

  Depending on your location and needs, we may be able to provide as little one 4 hour shift once a month up to as much as 24 hours a day seven days a week.

• Other Areas of Concern

  We determine what other Care Management Services we can provide to our clients to address any other areas of concerns.

4

Start Services

When we start care services, we personally introduce your caregivers to you.

A member of our Care Management Team personally introduces the caregiver that has specifically been chosen to provide care services for you. Any time a new caregiver will be providing care services for you, one of our Care Management Team members will personally introduce that caregiver to you.

5

Monitor Care

We regularly visit and monitor the quality of your care and are available 24/7 by phone.

A member of our Care Management Team comes to your home and monitors the quality of care you are receiving from our caregivers to ensure our caregivers are delivering care services according to the custom care plan. Additionally, we are available every hour of every day via phone.

Our caregivers keep care notes about the care they provide. Following each shift, our caregivers enter their care notes into our system and the notes are available to be viewed by any family member with access to our Family Portal.