Does supervision occur over the telephone, through progress reports, or in person at the home of the older adult?
Our client contact and supervisory visits are conducted in person and at the convenience of the client.
Is there a supervisor that evaluates the quality of home care on a regular basis?
Yes, a member of our Care Management Team will make regular and ongoing on-site and face-to-face contact visits to ensure the well-being and ongoing satisfaction of our clients and our [...]
How do you assess a caregiver’s capabilities?
We assess every caregiver with written, verbal, and demonstrated skills assessment tests. Additionally, we invest in mandatory skills development training sessions once every calendar quarter.
What services are the caregivers trained in?
All of Family Home Care’s Caregivers have completed our 80+ Hour Foundational Caregiving Training program highlighting: The Duties of a Caregiver and Understanding Clients Rights Promoting Client Independence and Human [...]
Are caregivers CPR certified with any health-related training?
Yes, our employees undergo annual recertification for CPR and First Aid training.
Are caregivers screened before they’re hired?
Yes. We perform a pre-employment national “Criminal Background Check” via LiveScan and Intellicorp records for all caregiver candidates. Additionally, we maintain a DOT approved Drug and Alcohol-Free Workplace Policy which [...]
How do you recruit caregivers, and what are your hiring requirements?
Please see our Careers Page for our hiring practices.