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  • Home
  • COVID-19 Action Plan
  • Services
    • Care Management Services
    • Caregiver Services
  • Get Started
  • Join Our Team
    • Apply California
    • Apply Phoenix Metro Area
  • Employee Portal
    • Employee Handbook
    • Employee Training
  • About
    • Why Choose Us
    • FAQS
    • Blog
  • Contact Us
  • CALL US TODAY!

Does supervision occur over the telephone, through progress reports, or in person at the home of the older adult?

fhc_admin2019-07-02T09:48:07-07:00July 2nd, 2019|process|

Our client contact and supervisory visits are conducted in person and at the convenience of the client.

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Is there a supervisor that evaluates the quality of home care on a regular basis?

fhc_admin2019-07-02T09:47:44-07:00July 2nd, 2019|process|

Yes, a member of our Care Management Team will make regular and ongoing on-site and face-to-face contact visits to ensure the well-being and ongoing satisfaction of our clients and our [...]

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How do you assess a caregiver’s capabilities?

fhc_admin2019-07-02T09:47:24-07:00July 2nd, 2019|process|

We assess every caregiver with written, verbal, and demonstrated skills assessment tests. Additionally, we invest in mandatory skills development training sessions once every calendar quarter.

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What services are the caregivers trained in?

fhc_admin2019-07-02T09:46:40-07:00July 2nd, 2019|process|

All of Family Home Care’s Caregivers have completed our 80+ Hour Foundational Caregiving Training program highlighting: The Duties of a Caregiver and Understanding Clients Rights Promoting Client Independence and Human [...]

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Are caregivers insured and bonded?

fhc_admin2019-07-02T09:45:26-07:00July 2nd, 2019|process|

Yes.

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Are caregivers CPR certified with any health-related training?

fhc_admin2019-07-02T09:45:04-07:00July 2nd, 2019|process|

Yes, our employees undergo annual recertification for CPR and First Aid training.

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Are caregivers screened before they’re hired?

fhc_admin2019-07-02T09:44:42-07:00July 2nd, 2019|process|

Yes. We perform a pre-employment national “Criminal Background Check” via LiveScan and Intellicorp records for all caregiver candidates.  Additionally, we maintain a DOT approved Drug and Alcohol-Free Workplace Policy which [...]

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How do you recruit caregivers, and what are your hiring requirements?

fhc_admin2019-07-02T09:44:19-07:00July 2nd, 2019|process|

Please see our Careers Page for our hiring practices.

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