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  • Home
  • COVID-19 Action Plan
  • Services
    • Care Management Services
    • Caregiver Services
  • Get Started
  • Join Our Team
    • Apply California
    • Apply Phoenix Metro Area
  • Employee Portal
    • Employee Handbook
    • Employee Training
  • About
    • Why Choose Us
    • FAQS
    • Blog
  • Contact Us
  • CALL US TODAY!

Who do I speak to for questions?

fhc_admin2019-07-02T09:52:52-07:00July 2nd, 2019|Frequently Asked Questions|

For billing or payment questions, please call us during regular office hours between 8 am - 5 pm Monday through Friday. For any urgent questions or issues, a staff person [...]

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Can I give my caregiver a gift?

fhc_admin2019-07-02T09:52:22-07:00July 2nd, 2019|Frequently Asked Questions|

Please organize any gift-giving in the form of a letter written to our branch manager, detailing the items you intend to give to your caregiver. Upon management’s approval, we will [...]

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Can my caregiver help me with writing bills or banking?

fhc_admin2019-07-02T09:52:02-07:00July 2nd, 2019|Frequently Asked Questions|

No.

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What if I want more or less services?

fhc_admin2019-07-02T09:51:54-07:00July 2nd, 2019|Frequently Asked Questions|

Please request more or less services through our office. Do not make service changes through your caregivers. We ask that you inform us of any service chances in advance so [...]

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What if I don’t like my caregiver?

fhc_admin2019-07-02T09:51:40-07:00July 2nd, 2019|Frequently Asked Questions|

When you are first assigned a caregiver, a staff person accompanies the visit to ensure you are comfortable with the caregiver. We will replace a caregiver if you are uncomfortable [...]

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What do I do if my caregiver is late or never arrives?

fhc_admin2019-07-02T09:51:28-07:00July 2nd, 2019|Frequently Asked Questions|

If your caregiver is late or does not arrive, please call us so we can schedule a caregiver to fill in immediately

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Can I have just one caregiver?

fhc_admin2019-07-02T09:51:11-07:00November 3rd, 2016|Frequently Asked Questions|

We provide 3-4 caregivers to each client to avoid any unhealthy dependency that may form between a caregiver and client. Our caregivers rotate on a regular basis, are familiar with [...]

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