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What happens if we do not like the caregiver?

One of the reasons FHC has a staff person accompany a caregiver for their personal introduction to the client, is to ensure you are comfortable with the caregiver. The staff person also reviews with the caregiver the duties they will be performing and ensuring the caregiver is comfortable and can perform the level of care required. If you do not like our caregiver, for whatever reason, we will immediately replace that caregiver. However, we ask all our clients to be reasonable and consider why the disapproval of a particular caregiver. We believe these issues can be resolved if the client gives the caregiver a chance. Nonetheless, we will immediately replace a caregiver at the client’s request.